How to Keep Your Patients Happy and Loyal to Your Practice

Your IDA website is designed to maintain patient loyalty and improve retention in three ways:

"I have been an IDA website client since October 2001. Jim DuMolin convinced me that I should just trust him, and he was so right!. From the beginning, the site always looked great. Over the years, it has been personalized even more and the search engine optimization has always gotten us in the top 3 in our area. The designers have always been prompt to make changes and offer suggestions. IDA has sent an email to my patient base every month without fail. Another website provider promised that they could get more response and better search placement, so I let them give it a try. They still are #2. Thanks, Jim!"

- Mitchel L. Friedman, DDS, FAGD, FDOCS, Lincroft, NJ

1. It establishes you as the knowledgeable heath care provider in your community. Your website does this by providing your patients with a focal point for both dental and general health and wellness information. Your IDA site comes with your own Health Library and Family Guide to Internet Health Sites. Both of these can be updated and refreshed monthly.

2. Your IDA site comes with a specially designed Recall/Recare Response Form that allows your patients the opportunity to e-mail your office directly, seven days a week, twenty-four hours a day, requesting a continuing care appointment.

3. Your IDA site provides you with an extremely effective outgoing monthly dental email newsletter. This e-mail newsletter is your opportunity to communicate your dental expertise directly to your patients in a systematic and professional manner. Further, it provides direct links to your Internet Scheduling Center for scheduling discretionary and continuing care appointments.